At Enhanced by Hannah, we value your time and strive to provide the best possible service for all our clients.

To ensure a smooth experience for everyone, we have implemented the following cancellation policy:

Appointment Changes & Cancellations

1. Notice Period

• We require at least 24 hours’ notice for any appointment cancellations or rescheduling.

2. Late Cancellations

• Appointments canceled with less than 24 hours’ notice will incur a cancellation fee of $50.

3. No-Shows

• Failure to attend your scheduled appointment without prior notice will result in a no-show fee of 50% of your treatment cost.

Arriving Late

• If you are more than 10 minutes late, we may need to reschedule your appointment to ensure adequate time for your treatment.

• A late arrival may also incur a partial treatment fee, depending on the time remaining in your session.

Booking Deposits

• Some treatments may require a non-refundable deposit to secure your appointment. This deposit will be applied to your treatment cost at the time of service.

• Deposits are forfeited in the case of late cancellations or no-shows.

Rescheduling Policy

• You are welcome to reschedule your appointment, provided you give at least 24 hours’ notice.

How to Cancel or Reschedule

• Please contact us directly via phone at +61 450 144 974 or through our website to make any changes to your booking.

We appreciate your understanding and cooperation in respecting these policies.

By adhering to this policy, we can continue to provide the highest level of care to all our clients.

For further inquiries, please don’t hesitate to contact us.